Navigating the Digital Classroom: Challenges, Benefits, and Ethical Concerns
Authors: Chan Jia Min1; Tan Jun You1; Cha Shi Ping1; Kelvin Wee Kai Wen1; Hwong Chee Ying1
Affiliations:
- 1Faculty of Education and Humanities, UNITAR International University, Petaling Jaya, Malaysia
Abstract
The integration of technology in education has transformed teaching and learning by enhancing engagement, accessibility, and efficiency. However, despite its benefits, challenges such as technological barriers, digital inequality, insufficient teacher training, and ethical concerns continue to hinder effective adoption. This study explores the benefits, challenges, and ethical considerations of technology integration in private and international schools in Johor Bahru. Using a qualitative approach, semi-structured interviews were conducted with ten teachers to gain in-depth insights into their experiences with technology in the classroom. Findings reveal that teachers perceive technology as a valuable tool for improving teaching efficiency, student engagement, and administrative management. However, limited infrastructure, work-life balance concerns, and lack of Information and Communication Technology (ICT) training remain significant barriers. Ethical concerns such as privacy risks, unequal access, plagiarism, and online misconduct further complicate technology adoption. The study underscores the need for enhanced teacher training, institutional support, and clear policies to address these challenges. Recommendations include improving technical infrastructure, implementing ethical guidelines, balancing digital and traditional teaching methods, and ensuring better work-life balance for educators. Future research should explore technology adoption across different school types, larger teacher samples, and comparative studies between primary and secondary education levels. Addressing these gaps will contribute to a more effective and ethical integration of technology in education.
Keywords: Technology Integration; Digital Equity; Ethical Concerns; Education Policy
Suggested citation
Chan, J. M., Tan, J. Y., Cha, S. P., Wee, K. K. W., & Hwong, C. Y. (2025). Navigating the Digital Classroom: Challenges, Benefits, and Ethical Concerns. In TheSustainImpact International Forum 2025 Book of Abstracts (Vol. 1, Issue 1). TheSustainImpact. ISSN 3051-7362.